Privacy Policy

Effective Date:

Introduction

Organicdetoxglow, located at Novi trg 6, 1000 Ljubljana, Slovenia, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase automotive and bicycle parts, accessories, and tools from us.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Place an order for automotive or bicycle parts
  • Contact us through our inquiry form
  • Subscribe to our newsletter or promotional communications
  • Interact with our website

The types of personal information we may collect include:

  • Full name and contact details
  • Email address and phone number
  • Shipping and billing addresses
  • Payment information (processed securely by third-party payment processors)
  • Order history and product preferences

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling orders for automotive and bicycle parts
  • Communicating with you about your orders, inquiries, and account
  • Providing customer support and responding to your requests
  • Improving our product offerings and website experience
  • Sending marketing communications (with your consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encrypted data transmission using SSL/TLS protocols
  • Secure server infrastructure with regular security updates
  • Access controls limiting data access to authorized personnel only
  • Regular security assessments and vulnerability testing

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Shipping carriers to deliver your automotive and bicycle parts
  • Payment processors to handle secure transactions
  • Service providers who assist in website operations and business functions
  • Legal authorities when required by law or to protect our rights

Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and Slovenian data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Slovenia. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Organicdetoxglow
Novi trg 6
1000 Ljubljana, Slovenia
Phone: +386 14 251 107
Email: reach@organicdetoxglow.world